FAQs

Frequently asked questions

9 articles in this collection
Written by Tassilo Karunarathna, Luke Walker, and Shadi Rashed

How can I get support from Next Matter?

On this page customers can find ways to reach out to the Next Matter team for support (Chat, WhatsApp, Video Call)

Written by Tassilo Karunarathna
Updated over a week ago

What happens with my process data if you Next Matter shuts down permanently?

About our long-term commitment to our customers.

Written by Luke Walker
Updated over a week ago

What hosting options are available? Is Next Matter a purely SaaS product?

About deploying Next Matter to fit the needs of every business.

Written by Luke Walker
Updated over a week ago

Is it possible to export my data?

Information about exporting user, team, process, and performance data from Next Matter.

Written by Luke Walker
Updated over a week ago

If Next Matter service crashes, what happens to my essential business processes?

Everything you need to know about keeping your business running safely and securely.

Written by Luke Walker
Updated over a week ago

Is there a free version that I can play around with?

Information about demoing Next Matter risk-free

Written by Luke Walker
Updated over a week ago

Product

Dashboard: Hours saved with Next Matter

Understand how every Next Matter step automates operations and how the time savings are calculated.

Written by Tassilo Karunarathna
Updated over a week ago

Can I revert changes in Next Matter?

This article describes, which changes can be reverted in the Next Matter process editor.

Written by Shadi Rashed
Updated over a week ago

Is it possible to leave a comment or note in a Next Matter process?

Answer on how to add comments or notes in a process step

Written by Tassilo Karunarathna
Updated over a week ago