- Steps: workflows consist of multiple steps that are completed in order. Each step defines a clear activity that needs to be executed by a team or individual in your organization. For details, see Steps
- Forms: while steps define the overarching structure of your workflow and its owners, form fields are detailed input fields required to complete the step, such as work instructions, data inputs like customer IDs, and many more. For details, see About forms and form types
- Assignees: these are the people responsible for completing the steps they’ve been assigned to. For details, see Find steps assigned to you