Comments in steps
You can allow process users to leave comments on specific steps.
There are different ways in which you can get feedback on the workflow.
- If you're building a workflow, you can add building notes
- If you want your internal workflow users to chime in, they can ask questions or add comments in Conversations.
However, you can also add a comment field as a text input optional form field. This way even if you assign the step to an external user, they'll be able to add notes or comment on a workflow.
- Click Workflows.
- Click ... > Edit workflow for the workflow you want to edit.
- Click the step to which you want to add commenting option.
- Click + Add form field and select Text Input.
- Click the Settings icon on the form field.
- Rename the field to Comment or Note and make it Optional.
- Click Save changes.
The added notes become part of the workflow and are visible to everyone even after workflow completion.
Tip: When you run an instance of the workflow and click Save instead of Complete then the comment is saved and visible the next time you work with the workflow.
Updated 3 days ago