Welcome to Next Matter

Next Matter is a platform for automating workflows - from the complex processes that span across multiple teams and tools to the repetitive and mundane ones.

News and updates

Latest features

Show personalized messages on task completion, and more...!

Tutorials

Watch how AI can help customer service!

Latest blog article

Read about the latest trends in Customer Services!

Discover Next Matter by task

Get started

Prepare to build a workflow Build your first workflow Learn Next Matter as a workflow participant

Workflows

About workflows and instances About visibility permissions Instances

Integrations

About integrations Pull or push variables into a workflow Get API key

Team

Team permissions Team dashboard Grow your team

Discover Next Matter by role

I'm an executive

See overview Get AI workflow inspiration See stages board

I'm a manager

Get overview Learn how we automate Build your team

I'm a builder

Review our API Use templates Integrations

I'm a user

Comments in steps Take over a step Find your tasks

Updated 5 days ago

What’s Next

First steps