January 🎆
Starting the year with exciting features
Same deadlines? Copy them across steps and save time!
If you enjoyed our Import conditions feature, you'll be happy to hear we've added a similar option for deadlines and reminders. Now, you can effortlessly copy deadlines across steps without the hassle of setting them up individually every time.
Learn more about deadlines...
Can't mess around with tables!
Now, you can ensure that users fill the tables with the expected content. The trick is to restrict the content to only allow a specific type of content in the columns. You can also help users by prefilling values so all they need to do is review them.
Get all Zendesk ticket details in one easy no-code step
Want to reuse Zendesk ticket data? Nothing simpler - use the new Get ticket no-code step and provide the ticket ID. We'll pull all the data from the ticket, which you can turn into reusable chunks!
Updates and improvements
Deactivated users
Now, when users leave your organization, they appear as Deactivated users on specific steps (including started and completed steps) and started and completed instances.
Improved handling of integration step response variables and webhook trigger variables
We’ve improved the management of integration step response variables to enhance consistency and minimize errors. Here's what's new:
- Improved formatting: Response variables from webhook triggers and integration steps now display without
[]brackets in JSON format, making it easier to use the values directly without requiring additional formatting.
These changes streamline your workflows and reduce the risk of errors when working with response variables.
Phew! No more deadlines on public holidays (unless you decide so)
You can now include and exclude specific days from deadlines to fit your organization's working schedule. Don't want to bother people with deadline messages arriving over the weekend? No problem — simply exclude Saturdays and Sundays from the deadline schedule. The same goes for public or even regional holidays!
You can also apply the rule to scheduled steps so they start when it's most convenient!
Make things clear with attachments
Want to show an image in a comment or a conversation? Or maybe you need to add a document to back up a review? Or, as a builder, you need to add a file to clarify instructions for end users? We've got you covered here - now you can upload and attach files to conversations, feedback comments, and instructions.
