Integrate with Front

Before you begin

• You need to have your Front API token. See Create Front API token.
• You need to have your Front conversation ID. It's the last element of your conversation URL. For details, see Conversations in Front.

Add a conversation

1. In Next Matter select the workflow that should integrate with Front, and add a new integration step.
2. Click Settings and enter the following details:

• Method: POST
• URL: https://api2.frontapp.com/conversations/CONVERSATION_ID/comments
• Headers: Content-Type: application/json
• Headers: Authorization: FRONT_API_KEY
• Body might look like the following:
  JSON

  {
    "body": "COMMENT"//this is a placeholder for your comment
  }
  

3. Save your changes.