Is it possible to leave a comment or note in a Next Matter process? The answer depends on where you want to add the comment or note possibility for your colleagues.
Add comments or notes on a step
Yes, you can add the possibility to leave a note or comment in any step by inserting a Text Input action and labeling it accordingly.
Navigate to the editor of the process that you want to edit
Click on +Add Action on any step and select "Text Input"
Rename the text input to Comment / Note and mark it as optional if the comment is not required
Repeat for any other steps where you want to provide the option to comments for your colleagues
Tip: When you run an instance of the process and click on "Save" instead of complete then the comment is saved and visible the next time you continue working on the process.
These notes become part of the process, visible for everyone even after completion, which is useful to keep track of what happened even when a couple of weeks or months have passed.
Add comments or notes on a process instance
At the moment it is not possible to add comments on an entire process instance. We might add this functionality in the future. Reach out to your customer success contact if this is useful for you.
Add comments or notes in the editor of a process
At the moment it is not possible to add comments on the editor. We might add this functionality in the future. Reach out to your customer success contact if this is useful for you.
As a workaround, some customers insert Instruction actions in a draft and add the comment there. The instruction action can be remove once the draft is completed.